REFUND POLICY
Maxus Management LLC
Effective Date: This Policy takes effect automatically upon the Client’s acceptance of the Terms of Service, to which it is incorporated by reference, and is binding for the duration of the contractual relationship between the parties.
INTRODUCTION
This Refund Policy (“Policy”) is entered into by and between Maxus Management LLC, an Illinois limited liability company (“Maxus Management,” “we,” “our,” or “us”), and the undersigned or accepting party (“Client”), effective as of the date of acknowledgment. By accepting this Policy, whether by signature, digital confirmation, or by checking the required box at checkout, the Client affirms their understanding and agreement that all fees, charges, and payments made to Maxus Management are final, non-refundable, and non-creditable.
This Policy forms an integral component of the contractual relationship between Maxus Management and the Client and shall remain in full force and effect throughout the duration of all Services provided by Maxus Management.
SECTION 1. GENERAL PRINCIPLE OF NON-REFUNDABILITY
1.1 Absolute Finality. All payments made to Maxus Management, whether in the form of monthly subscription fees, per-sale commissions, per-lead fees, setup fees, design fees, or any other charge arising under any agreement, are non-refundable.
1.2 Waiver of Refund Rights. The Client expressly waives any right, claim, or entitlement to recover funds once tendered to Maxus Management, regardless of the circumstances giving rise to dissatisfaction, termination of Services, or cessation of use by the Client.
1.3 No Exception Clause. This Policy shall apply without exception, including but not limited to claims based on performance expectations, business results, technical issues, changes in Client circumstances, or withdrawal of Client participation.
SECTION 2. SERVICE DELIVERY AND NON-UTILIZATION
2.1 Service Availability. The Client’s failure to utilize Services, access platforms, or otherwise benefit from deliverables does not entitle the Client to any refund, rebate, credit, or offset.
2.2 Completion of Services. Services shall be deemed delivered, and corresponding payments deemed earned, once Maxus Management has taken reasonable steps to provide or make available the contracted product, platform, or deliverable, irrespective of whether the Client chooses to actively use such product or platform.
2.3 Client Inaction. Inaction, non-engagement, or refusal by the Client to cooperate with Maxus Management during the delivery of Services shall not constitute grounds for refund.
SECTION 3. DISPUTED PAYMENTS AND CHARGEBACKS
3.1 Prohibition on Chargebacks. The Client agrees not to dispute charges, reverse payments, or initiate chargebacks with their bank, card issuer, or payment processor.
3.2 Material Breach. Any attempt by the Client to initiate a chargeback shall constitute a material breach of contract, entitling Maxus Management to immediate termination of Services and pursuit of damages.
3.3 Recovery of Funds. In the event of a chargeback, the Client remains fully liable for the original amount due, together with any penalties, administrative fees, attorney’s fees, collection costs, and interest accruing at the maximum rate permitted by law.
SECTION 4. TERMINATION AND CANCELLATION
4.1 Voluntary Cancellation by Client. In the event the Client voluntarily cancels Services prior to the expiration of the agreed-upon term, no refund or partial refund shall be due for any prepaid amounts.
4.2 Termination for Breach. If Maxus Management terminates the Client’s account or agreement due to violation of terms, misconduct, or non-payment, the Client shall not be entitled to any refund of fees previously paid.
4.3 Early Termination Penalties. Any early termination penalties expressly agreed to in the Terms of Service or related agreements shall remain payable and enforceable in addition to the non-refundable nature of fees.
SECTION 5. ACKNOWLEDGMENT OF RISK
5.1 Business Outcomes. The Client acknowledges that the success, profitability, or commercial viability of their business is dependent on numerous factors outside the control of Maxus Management, including market conditions, consumer behavior, and the Client’s own efforts. Accordingly, payments made to Maxus Management are not contingent upon specific outcomes.
5.2 No Reliance. The Client affirms that no promise, representation, or guarantee of results has been made by Maxus Management, and that no reliance has been placed on any oral or written statements outside of this Policy and associated agreements.
SECTION 6. COLLECTIONS AND ENFORCEMENT
6.1 Collections. Any attempt by the Client to withhold or reclaim payments made under this Policy may result in referral to third-party collections, at the sole discretion of Maxus Management.
6.2 Recovery Costs. The Client shall be responsible for all reasonable costs associated with recovery of unpaid or disputed amounts, including but not limited to collection agency fees, attorney’s fees, court costs, administrative fees, and interest charges.
6.3 Credit Reporting. Maxus Management reserves the right to report delinquent accounts or chargeback attempts to credit reporting agencies.
SECTION 7. GOVERNING LAW
This Policy shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflicts of law principles. Any disputes shall be resolved exclusively within the courts of Illinois.
SECTION 8. ACKNOWLEDGMENT AND ACCEPTANCE
By checking the box at checkout, submitting payment, or otherwise affirmatively accepting this Policy, the Client acknowledges and agrees:
That they have read, understood, and accepted the binding nature of this No Refund Policy;
That all payments to Maxus Management are final and non-refundable;
That they waive any and all rights to dispute charges, seek refunds, or recover funds under any theory of law.
This acknowledgment is binding, irrevocable, and enforceable to the fullest extent permitted by law.
IN WITNESS WHEREOF, the Client affirms complete acceptance of this No Refund Policy as of the Effective Date.